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Pricing and Services

Pricing

Remote support $25/hour
In-person support $30/hour

Services

Below are some examples of the services I provide, but this is not a complete list! If there is something you want assistance with that isn’t on this list, please reach out and ask, since I am willing to help with just about anything!

Computers and Mobile Devices
  • Help with setup and configuration of computers and mobile devices
  • Computer cleanup and optimization, for a smoother running machine!
  • Recommendations for new hardware or upgrades to existing systems
  • Assistance with software updates
  • Recommendations for and assistance with backup solutions and file organization, including:
    • iCloud and Google Account support
    • Help with photo backup and organization
    • Assistance transferring data to new devices
  • Assistance with usage of your phone or computer’s software
Networking and Wi-Fi

For anything related to networking, internet, or wireless. If you are experiencing constant buffering, need creative solutions to extend your network to new locations, or just want some faster speeds, this is the service for you! Solutions include, but are not limited to:

  • Networking equipment recommendation, installation, or upgrade
  • Ethernet solutions for stronger connections in faraway rooms
  • Security consultation
  • Network tune up
  • Troubleshooting/configuration for any devices not properly communicating with the network
TV/Home Theater

For anything TV/audio entertainment related. Solutions include, but are not limited to:

  • TV/Home Theater audio upgrade or installation
  • Suggestions/installation for streaming, such as new players or configuration
  • Recommendations for new hardware or upgrades to an existing system
  • Assistance assembling/connecting new TV or home theater equipment
  • Troubleshooting for issues
Integrated Audio Systems (Home/Business + Auto)

For anything that involves more complex audio systems like outdoor/in wall speakers, dedicated amplifiers and receivers, whole home audio, or aftermarket car audio upgrades. Service provided for these systems can include, but is not limited to:

  • Guidance and installation
  • Troubleshooting
  • Upgrade recommendations
Cybersecurity and Parental Controls

For anything that protects your systems from unwanted tampering or access, such as protections against hacking or parental controls. Solutions include, but are not limited to:

  • Parental control assistance and explanation
    • Setup assistance for parental controls
    • Explanation of different parental control options and their benefits/drawbacks
    • Parental control hardening (optimize settings to prevent any workarounds)
  • Cybersecurity / online safety improvements
    • Strengthen security for online accounts like social media, email, or banking
    • Online safety tips/training
    • Security audit to find + fix the biggest weaknesses in your online presence
stephen jones email stephen@jonestechsupport.com phone 720.541.9983